Contact Us
How to reach the Key Pharma team.
Support Channels
Support Ticket
Fastest for order issues — open a ticket from Help & Support after signing in.
Wholesale Accounts
Wholesale buyers are handled ahead of the retail queue — open a ticket from Help & Support and mention your account, or message us on Telegram for anything time-sensitive.
Telegram
Join our Telegram channel for announcements and community.
WhatsApp
Community chat and direct support.
Discord
Discord server invite is available from the Support page for verified customers.
Business Hours
Our team is available during standard PST business hours.